UTC RETAIL’s service professionals are dedicated to understanding each retail client's unique needs and challenges. Prior to making service solution recommendations, we listen and consider your:

• Business goals


• Service level requirements


• Long-term technology objectives

UTC RETAIL’s service organization combines three expert teams:

• Client sales


• Professional services


• Support service

Our teams work together in partnership with you to help plan, implement, and support your solution. Every solution is designed to meet your near-term requirements while putting you in good position to seize future business opportunities.

From the first engagement with UTC RETAIL, you will be provided with a dedicated project manager who is responsible for:

• Introducing new products


• Leading strategy discussions


• Understanding your expectations


• Ensuring your retail solutions are implemented on time and on budget

UTC RETAIL is uniquely positioned to provide value added software and hardware solutions, and deployment and support services throughout the retail technology enterprise. Our service begins with a project requirements definition and ends with solution deployment and ongoing support.

Flexible service solutions allow you to:

• Choose the services that add the most value to your organization


• Customize our services to meet your specific requirements